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Shipping Policy:
Processing Time: Orders are processed within 2 business days.* Custom orders may require additional time.
Shipping Time: Standard shipping typically takes 1 day . Expedited options are available at checkout.
Shipping Rates: Shipping fees are calculated based on the destination and shipping method selected.
Return & Exchange Policy:
Eligibility: Returns and exchanges are accepted within 3 days of delivery for unworn, undamaged items in their original packaging.
Procedure: To initiate a return or exchange, please contact our customer service team at [email/contact info] with your order number.
Refunds: Refunds will be processed to the original payment method within 2 business days after receiving and inspecting the returned item.
Non-Returnable Items: Custom-made or personalized items are non-returnable.
Privacy Policy:
Data Collection: We collect personal information to process orders and improve our services. Your information is never shared with third parties without your consent.
Cookies: Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
Security: We implement industry-standard security measures to protect your data.
Terms of Service:
User Agreement: By using this website, you agree to our terms of service, including adherence to our policies on payment, shipping, and returns.
Intellectual Property: All content, including images, designs, and text, is the property of Mavia and may not be reproduced without permission.
Liability: Mavia is not responsible for any damages resulting from using our products beyond the purchase price.
Customer Service:
Contact Information: For any inquiries, please contact us at maviajewls@hotmail.com . Our customer service team is available 48 hours .
Support: We are committed to providing excellent customer service and will respond to all inquiries within 2 hours* .
Feedback: We value your feedback! Please share your experience with us to help us improve our services.
